By Isanda Crystal Bitutu

A year ago, I graduated with a Bachelor of Business Information Technology, from Strathmore University. Initially, my sights were set on a traditional tech career, yet my journey took an unexpected turn, leading me to the intersection of technology, diplomacy, and government affairs. This realization reminded me of the transformative moment in the Barbie movie with Billie Eilish’s “What Was I Made For?”, where the protagonist discovers her true purpose.

KeSIG Experience: Broadening Horizons

KeSIG, a flagship initiative of KICTANet, has been instrumental in shaping my understanding of Internet governance. Through its comprehensive curriculum covering technical, economic, legal, and social issues, KeSIG has equipped me with the skills needed to engage in meaningful policy discourse on local, regional, and global platforms.

Coming from an IT background, I initially believed I had a solid grasp of Internet governance. However, KeSIG proved to be an eye-opening journey, revealing layers of digital policy, cybersecurity, and data privacy that I had never fully appreciated. The course challenged my assumptions and broadened my perspective, making me realize the critical role of digital diplomacy in today’s interconnected world.

Shaping Digital Policies

One of the most enlightening aspects of KeSIG was learning about key global internet governance issues, especially Accessibility, which resonated deeply with my passion for shaping digital policies that leverage technology to empower migrants and refugees.

Having access to information and communication tools is crucial for them to navigate unfamiliar environments, access essential services, and connect with loved ones. However, a lack of accessibility standards can create significant barriers. 

Through KeSIG, I gained valuable insights into how Internet governance policies can be shaped to bridge the digital divide. I am committed to advocating for accessible online resources and services that empower migrants and refugees to fully participate in the digital world.

As António Guterres, the United Nations Secretary-General, stated, “We need policies that can harness the power of digital technology to address some of the most pressing issues of our time, including migration and humanitarian crises​.”

Engaging with the Kenya School of Internet Governance Community

My engagement with the KeSIG community has been crucial in deepening my understanding of digital diplomacy. Through discussions on internet governance, cybersecurity, digital rights, and policy impacts, I have gained invaluable insights. KICTANet’s initiatives, such as the Kenya Youth Internet Governance Forum​. Through its initiatives focusing on youth empowerment, digital literacy, and career development, I have witnessed firsthand the transformative power of integrating technology and policy. These experiences have inspired my goal to advance digital statecraft in Africa and EU relations.

Overcoming Challenges and Embracing Opportunities

Despite the challenges of transitioning from a traditional tech career to the complex world of digital diplomacy, my passion and determination remain unwavering. The support and inspiration from the KeSIG community, combined with the knowledge and skills I have gained, have been pivotal in this journey. When I finally become a digital diplomat, it will be because KeSIG and KICTANet gave me my first shot at navigating this intricate and impactful domain.

A Grateful Heart and a Vision for the Future

This transformative experience has reinforced my commitment to fostering a secure, inclusive, and innovative digital landscape in Africa and beyond. I am immensely grateful to KeSIG and KICTANet for this incredible opportunity. Together, we are shaping the future of Internet governance and making a global impact!

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